Moderator:
Juliane Jähnke – Managing Partner at agendum and Chairwoman of Women in Exhibitions (WIE)
Experts:
- Dr Eva-Maria Obermann, Team Leader Marketing, Sales & Support Pretix GmbH
- Julia Kochendörfer, Account Director m.guest / marbet I Guest Management Expert
- Hendrik Schellkes, Founder and CEO Wellfairs
What do visitors expect from events and trade fairs today – beyond the programme? This talk highlights how holistic visitor experiences are becoming the new norm: from the decision to visit, to ticket booking, to community engagement afterwards. Together with experts from guest management, technology and trade fair organisation, we will discuss what information and services visitors really need before, during and after the event – and at which touchpoints they create the greatest added value.
Interactive, practical and focused on concrete solutions – for everyone who wants to not only reach their visitors, but also inspire them in the long term.